The MICHELIN Guide and Tablet Hotels are two brands within the Michelin Lifestyle ecosystem. Tablet is all about discovering the world's most extraordinary hotels — places where you'll find a memorable experience, not just a room for the night. For 20+ years we’ve scoured the earth, evaluating hotels that meet our high standards across every price point, creating a hand-picked selection that’s proven and inspired. In fact, our painstaking curation led to Michelin making us the official hotel selection of their legendary MICHELIN Guide. After a comprehensive refresh of this hotel selection, The MICHELIN Guide now recommends over 9,000 hotels across the world. 

Our mission is to open doors to places people will love that they might not have found on their own: extraordinary places that reflect the beauty and diversity of the world. Our team believes that travel brings people of all backgrounds together. Our hotels provide an unforgettable backdrop for that union. 

With offices in New York City and Paris, we operate in eight languages, with thousands of incredible hotels located in over a hundred different countries. And if you really want to take it to the next level, our Plus Travel Club provides VIP upgrades and amenities at hundreds of our properties. 

Regional Operations Manager (Distribution) 

As a Regional Operations Manager (Distribution), you’ll pair with a Regional Business Development Manager in owning the successful onboarding and extended support of newly contracted hotel partners. Reporting to the Head of Distribution, this role is integral in ensuring the successful ROI for our hotel partners featured by The MICHELIN Guide and Tablet Hotels brands.  

Owning the operational half of the hotel partner relationship entails working independently and closely with partners in order to activate accounts and provide ongoing client specific guidance throughout the life of the partnership. 

You’ll establish connectivity with preferred distribution channels ensuring room types, rates, and hotel policies are accurate at the time of launch and beyond. Developing partnerships with longevity entails routinely auditing properties for informational accuracy, competitive pricing, and inventory availability across our platforms. Additionally, you’ll assist partners with rate setup for limited time sales, member only and insider rates, and other special rates. 

Requirements 

• 2+ years experience in the hospitality or online travel agency industries
• Experience with reservation systems coupled with room and rate inventory setup
• Experience working across international markets and time zones
• Valid passport as the role requires limited travel within assigned regions
• Advanced proficiency in both English and Spanish 

This is a hybrid position requiring occasional attendance in our Mexico City office.  

Please submit a CV in English as the role involves working with international teams.